Privacy Policy

1. Types of Data We Collect

• Personal Identification: Name, phone number, email, pickup/delivery addresses, verification data.
• Logistics Data: Locations, package description, photos, timestamps, proof of delivery.
• Payment Data: Billing info, transaction history (card details handled by third-party processors).
• Device Data: Information collected automatically by third-party services (Firebase, Google Maps, Paystack) to provide app functionality.
• Location/GPS Data: Real-time driver and shipment tracking (requires permission).
• Camera Access: o capture profile pictures, package photos, and proof of delivery images.
• Photo Library Access: To upload existing images from your device gallery.
• Location Services: To provide real-time delivery tracking and accurate pickup/delivery services.
• Push Notifications: To send delivery updates, status changes, and important alerts.

2. How We Use Your Data

• To enable pickup, routing, and delivery.
• To provide real-time tracking visibility.
• Fraud prevention and security monitoring.
• Notifications and customer service.
• App analytics and performance improvement.
• Regulatory compliance.

We do NOT sell personal data.

3. Legal Basis for Processing

• Performance of a contract.
• Legitimate business interests.
• Legal obligations.
• Consent (GPS tracking, marketing).

4. Who We Share Data With

• Delivery partners.
• Technology vendors (hosting, maps, payments).
• Law enforcement (when required).
• Successor companies (business restructuring).

5. Real-Time Tracking & Monitoring

• Shipments are monitored with GPS until completed.
• Drivers must keep GPS active during delivery.
• Tracking supports safety, proof of delivery, and dispute resolution.
• We request camera access to capture package photos and proof of delivery.
• We request photo library access to allow you to upload images from your gallery.
• Photos are used solely for delivery verification and dispute resolution.

6. Data Security

Protected using encryption, access controls, and security audits.

No system is 100% secure.

7. Data Retention

Data is kept only as long as needed for delivery, legal compliance, and disputes. Tracking data may later be anonymized.

8. Your Rights

• Access your data.
• Request correction or deletion.
• Object to processing.
• Withdraw consent.
• Request data portability.

Email: support@swiftrunapp.com

9. Children

Not for users under 18 years old.

10. External Links

We are not responsible for third-party policies.

11. Updates

We may update this Policy anytime. Continued use means acceptance.

12. Contact Information

Swiftrun Logistic Limited

Email: support@swiftrunapp.com

Phone: +2349167066539

Address: No. 10 Ajali Crescent, Independence Layout, Enugu, Nigeria