
Enugu, Nigeria
Fulltime
Female/Male
Tell us what you're sending, the quantity, recipient information, and upload a photo to help your rider identify the package . Tell us what you're sending, the quantity, recipient information, and upload a photo to help your rider identify the package . Tell us what you're sending, the quantity, recipient information, and upload a photo to help your rider identify the package .
Tell us what you're sending, the quantity, recipient information, and upload a photo to help your rider identify the package . Tell us what you're sending, the quantity, recipient information, and upload a photo to help your rider identify the package . Tell us what you're sending, the quantity, recipient information, and upload a photo to help your rider identify the package .
We are looking for a friendly, patient, and solution-oriented Customer Support Representative to become an important part of our customer experience team. You will be responsible for assisting customers through various communication channels, understanding their concerns, answering questions, resolving issues, and ensuring every interaction leaves the customer feeling heard and supported. You will need to communicate clearly, remain calm when handling difficult situations, and investigate problems carefully before providing appropriate solutions. You will also document customer interactions, identify recurring issues, and provide feedback to relevant teams to help improve our products and services. The ideal candidate should genuinely enjoy helping people, demonstrate empathy, and have the ability to balance customer needs with company policies. This position is ideal for someone who is patient, dependable, organized, and passionate about delivering excellent customer experiences.
Excellent verbal and written communication skills
Strong customer service and interpersonal skills
Patience and empathy when dealing with customers
Strong problem-solving and critical-thinking abilities
Ability to remain calm under pressure
Basic computer and digital communication skills
Good attention to detail
Ability to document and follow up on customer issues
Built around you

Enjoy safe, reliable deliveries at affordable rates, with trusted riders handling your orders carefully from pickup to doorstep.

Track every delivery live from pickup to your doorstep with accurate, real-time location updates.

From sending packages to ordering groceries, food, items, and more, SwiftRun brings everything you need together in one simple app. convenient app.

Shop and send with confidence, knowing our verified riders and trusted stores are committed to giving you a safe, reliable SwiftRun experience.
Everything Delivered